00590 2200217 4500001002100000005001500021035002000036007000300056008004100059020001800100082001100118084001700129100001600146245008600162250001000248260003800258300002400296650002200320856001400342990001600356INLIS00000000000129120240807015218 a0010-0121000370ta240807 0 ind  a979-518-725-2 a658.83 a658.83 JSU p0 aJ. Supranto1 aPengukuran Tingkat Kepuasan Pelanggan untuk Menaikkan Pangsa Pasar /cJ. Supranto aCet.2 aJakarta :bPT.Rineka cipta,c2001 aX, 300 hlm ;c20 cm 4akepuasan konsumen aKelas 658 a00000001813